shipping & delivery

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Shipping option DHL Express – guaranteed delivery date

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JP-WIres ships from Monday to Saturday with the exception of public holidays. We ship complete orders only, i.e. the dispatch usually takes place as soon as all ordered items are ready for dispatch.

 

 All items which are ordered on business days from Monday to Friday by 3 p.m. (CET), we offer the DHL Express shipping option for selected delivery countries. It can be selected during the ordering process, provided that all items in the shopping cart offer the Express option. In addition the DHL Express option must be available for the selected delivery adress.

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Worldwide DHL Express shipping delivery time est. 3-6 business days.

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The remaining time for the placement of the order will be displayed precisely in hours and minutes. An order within the EU usually arrives the following business day. Depending on the postal code of the delivery address, longer parcel delivery times may occur. As soon as the postal code is indicated, the exact parcel delivery time for this delivery address is calculated. When registering via the account, we use the postal code of the standard delivery address to calculate the DHL Express parcel delivery time.

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Transport Damage

If you receive a damaged shipment please refuse the receipt if possible. Anyway, please get in touch with the JP-Wires service team by e-mail or phone as soon as possible. We will be happy to solve the issue.

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Change Requests, Merging of Orders

The JP-Wires team will do its best to fulfill your change requests. Usually such changes are possible until the actual start of the shipping process. If you place several orders at JP-Wires within a short period of time, those orders will be merged on your request only. We process each order separately.

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