payment & orders

Orders-Buyers guide

  1. Orders can be placed 7 days a week/ 24 hours a day.  Before you place your order, you can modify the contents of your shopping cart. You can add additional items, modify the amount of items, or delete items. When you are convinced you want to purchase the items in the shopping cart, click on »order«. 
    If this is the first time you are buying at our online store, you will have to click on »create account«. If you have already registered, just enter your email address and your password. As a registered user, you will be able to review your orders. Check if your delivery-address and telephone number is correct, as they will be needed for the purpose of communication at the delivery of goods. In the menu delivery you can check the cost of delivery. Confirm your purchase by clicking »confirm order«. The confirmation of your purchase will be immediately sent to your email address. 


    If you do not wish to register, you can also place your order via email: info@jp-wires.com  or telephone +386(0)40 136 633.

     

  2. Order confirmed-contract made 
    The seller looks through the order in 24 hours, checks delivery and confirms or refuses the order with a given reason. The seller reserves the right to call the purchaser on his phone number. By order confirmation, the seller informs the purchaser of possible delivery time by email

  3. The seller packs and dispatches product(s) in promised time together with the original receipt, users’ manual and warranty.

 

Payment

Payment for orders, destined to non-Slovenian addresses must be made by:​

  • payment by credit card:  (Visa, Mastercard, American Express)

  • payment via PayPal

Our customers can pay by Mastercard, Visa, American Express credit cards. After the transaction is authorized by your bank your order will be shipped as soon as possible. Actual payment will be triggered the day the order is dispatched.

You can pay easy and safe via PayPal. Millions of customers use it for one simple reason: it's simple. Just an email and password will get you through to checkout before you can reach for your wallet.  Actual payment will be triggered the day the order is dispatched.

Prices

All prices are given in EUR and include value added tax VAT. Prices are confirmed for the ordering day and can change daily without previous notice. Prices marked as »instead of« are old primary selling prices of articles in our shops.

Good price guarantee

If you find the product that you like at any other retailer for a better price than in our shop then we are going to give you the same product for the same price as them.

All that you have to do is to provide the other retailer's offer via e-mail.

The Best price guarantee is only valid for the products from regular sales under the condition that the item is actually obtainable. The guarantee does not include any items from private sales, auction platforms, closing down sales or through other non regular retail channels. When claiming the good price guarantee, other benefits for an item with an accepted good price guarantee cannot be used.